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Have a question? You may find an answer in our FAQs.
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Text Us: 281-544-0171
Mon-Fri: 10:00 am - 5:00 pm CST
Sat: 10:00 am - 4:00 pm CST
Sun: 12:00 pm - 4:00 pm CST
Free shipping with approximately delivery within 6-10 business days
Credit Card: Visa, MasterCard, Discover, American Express. The total will be charged to your card upon checkout completion
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You can return any item purchased on CITY Boots for a full refund as long as items are returned within 14 days of the receipt date.
CITY Boots' women's sizes fit true to your regular shoe size (not tennis shoe size). If you are between sizes with a wider foot or really high arch use the larger size and if you have a narrower foot size down.
We specialize in "Tall Top" boots which raises many questions about calf size. Our typical calf size fits at 14"-15" (measured 11" up from the heel). However, we offer complimentary custom stretching services and have had boots stretched up to 17"-18".
If your calf measurement is a concern please reach out to firstname.lastname@example.org and we can help walk you through the process.Other fit concerns, please reach out for more information.
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