Custom Strap

Make your CITY Boots extra special with our personalization options. Get your initials in-layed on each side of the bootstraps. 

Option A) Attached to boot 

• Order by Oct 15th to receive your custom straps with your boots by December 2019

Option B) Sent separately

• For quicker turnaround time, select the sent separately option to have your custom straps sent to you to be attached by your local boot maker

How it works:

1. Add to Cart
2. View Shopping Bag
3. Enter initials in the Special Instructions Note section
4. Continue to Checkout
5. Complete order

Size Guide

CITY Boots' women's sizes fit true to your regular shoe size (not tennis shoe size). If you are between sizes with a wider foot or really high arch use the larger size and if you have a narrower foot size down.

We specialize in "Tall Top" boots which raises many questions about calf size. Our typical calf size fits at 14"-15" (measured 11" up from the heel). However, we offer complimentary custom stretching services and have had boots stretched up to 17"-18". If your calf measurement is a concern please reach out to hello@cityboots.com and we can help walk you through the process.
Other fit concerns, please reach out for more information.

Delivery Time
We keep boots in stock and also do special orders (see below for out of stock delivery expectations). If your selection is in stock you will receive your boots in 6-10 business days. Overnight and expedited shipping is available for an extra cost. If your selection and size is not currently available the wait time is typically ~3 months depending on where we are in our order cycle. If you have any questions about availability please email hello@cityboots.com.Our next shipment is expected at the end of October 2019 this only matters if we don't have your boots in stock now)

Returns
We guarantee our products and offer no hassle & free returns. Product return must be initiated within 14 days of receipt of the item and items must be in their original condition.

To initiate a return please email returns@cityboots.com and we will send you a pre-paid return shipping label. Print it out and attach to the package for an easy return. Your money will be refunded within 10 days of receiving the product back.